Hardware Projects

Maintenance Contracts

Worldwide offer proactive and comprehensive telephone system support or maintenance whether Worldwide was the original installer or not.

Our Customer Support Team are focused on resolving any issues that may arise quickly and effectively. All technical queries calls are logged, at which time a member of our Customer Support Team will take ownership. Often the problem can be resolved remotely using our diagnostic and repair software. Should on-site attention be required, a Technical Engineer is sent to resolve the issue with the minimum of disruption to the business.

Our Team of Engineers, that are strategically located around the UK, not only understand the complexities of the technology, each one is trained in customer service skills too. So you will find the onsite team friendly, helpful, and courteous, as well as technically acute.

Our Maintenance contracts are tailored to suit individual business needs with strict Service Level Agreements and options of 24x7 cover.

To ensure that we offer the most competitive price, our first step is to conduct a free of charge no obligation site survey of the equipment.

To find out when an engineer is next in your area, please contact us



Other products and services

Broadband

Worldwide provides Broadband to our clients using the proven expertise of Tier 1 providers.

  • Business Grade
  • Always Connected
  • Controllable Costs
  • Competitive Prices
  • Simple Installation
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Mobile

Our business-class mobile phone service provides:

  • Simple and competitive tariffs, especially when combined with Worldwide's fixed-line services.
  • Email and data included as standard
  • One Bill Solution for both your Cellular and Fixed Line Services
  • Support in the same way as your fixed phone service
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